We attach great importance to the protection and privacy of your personal data, which represents a guarantee of seriousness and trust.
If you are under 18 years old, you are not allowed to use our services. If you believe that we may host information about a child of yours under the age of 18 without your prior consent, you may request that we erase it at email@example.com.
In the context of the services offered, we are necessarily required to process your personal data for the following purposes and legal basis:
We undertake to process your personal data only for the reasons described above.
We have summarised thereafter the categories of personal data we collect either directly from you or indirectly through databases of potential customers, as well as their respective retention periods.
If you want more details about the retention periods, you can contact us at firstname.lastname@example.org.
At the end of the retention periods summarised above, we erase all your personal data to ensure your privacy for future years.
The erasure of your personal data is irreversible and we will no longer be able to communicate it to you after this period. After such erasure, we may only keep anonymous data for statistical purposes.
Please also note that in the event of a dispute, we have the obligation to retain all data we have from you during the case even if the retention periods described previously have expired.
The applicable data protection regulations grant you specific rights that you can exercise, at any time and free of charge, to control the use we make of your personal data.
To be taken into account, the request has to be made directly by you to the following address email@example.com. Any request that is not made by this means cannot be processed.
No request can be made by anyone else than you. Please note that we may ask you to prove your identity in case of doubt.
We will respond to your request as fast as possible, up to a maximum of two months from receipt, if the request is technically complex or if we receive many requests at the same time.
Please note that we can always refuse to respond to any excessive or unfounded request, especially if it is repetitive.
We only share your data with duly authorized persons to perform our services. This may include our staff in charge of the performance of our services, accounting, marketing or even the security of our offices.
We may also disclose your personal data to public authorities, external consultants and legal advisers, as well as to service providers and possibly business partners.
We implement all the technical and organisational measures required to guarantee the security of your data on a daily basis and, in particular, to struggle against risks of destruction, loss, alteration or unauthorised disclosure of your data.
In particular, our computer passwords require a high level of security, and all our devices are obviously protected by the latest antivirus and firewall software.
Unless strictly necessary and on an exceptional basis, we never transfer your personal data outside the European Union and your personal data are always hosted on European territory. In addition, we do all that we can to use only service providers who host your personal data within the European Union.
In case our service providers transfer your personal data outside the European Union, we scrupulously ensure that they implement the appropriate guarantees to ensure the confidentiality and protection of your personal data.
Our Data Protection Officer (“DPO”) is always at your disposal to give you a detailed explanation of how we process your personal data and to answer your questions on this subject at the following address firstname.lastname@example.org.
You may at any time contact the French Supervisory Authority for personal data protection (the "Commission nationale de l'informatique et des libertés" or "CNIL") at the following address: Service des plaintes de la CNIL, 3 place de Fontenoy - TSA 80751, 75334 Paris Cedex 07 (France) or by phone at +3220.127.116.11.22.
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